If you are facing problem in accessing the site or webmail hosted in our servers, please try accessing it first using any proxy site like http://anonymouse.org/anonwww.html. If the site is loading fine in the proxy site, then the issue is with your public IP address being blocked in the server. Please open a ticket to us requesting to unblock your IP address which you can get at:

http://whatismyip.com

We will unblock your IP and then you will be able to access your site and webmail without any issues.