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Knowledgebase: Using the Help Desk and Support System
Not able to access site or webmail
Posted by Donna C on 07 August 2012 02:43 AM
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If you are facing problem in accessing the site or webmail hosted in our servers, please try accessing it first using any proxy site like http://anonymouse.org/anonwww.html. If the site is loading fine in the proxy site, then the issue is with your public IP address being blocked in the server. Please open a ticket to us requesting to unblock your IP address which you can get at: http://whatismyip.com We will unblock your IP and then you will be able to access your site and webmail without any issues. | |
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